Visual IVR "Mobile Web"
Ideal for resolving the labor shortage in call centers and improving operational efficiency.
"Mobile Web Visual IVR" is a visual IVR service for call centers that guides inquiries from phone calls to the web, allowing customers to self-solve their issues. On the visual IVR screen, multiple menus are displayed, and users can select the menu that suits their purpose. Unlike traditional IVR (Interactive Voice Response) systems, where users have to listen to long audio guidance over the phone, this service enables them to easily resolve inquiries on their smartphones. 【Features】 ■ "Design Freedom" allows for flexible screen design according to the characteristics of the call center. ■ "Rich Features" available on the management screen, such as form creation and tracking access numbers. ■ "User-Friendly Specifications and Services" considerate of both customers and contracted companies. *For more details, please download the PDF or feel free to contact us.
- Company：NTTコム オンライン・マーケティング・ソリューション
- Price：500,000 yen-1 million yen
